Privacy Policy

Privacy Policy

This privacy policy describes the rules for processing your information by us, including personal data and cookies.

1. General Information

  1. This policy applies to the website operating at the URL: halal4poland.com

  2. The operator of the website and the data controller is: Soho Global sp. z o.o., Ul. Jesionowa 37/10, 50-504 Wrocław, Poland

  3. Operator's contact email: [email protected]

  4. The Operator is the controller of your personal data for the data you voluntarily provide on the Website.

  5. The Website uses personal data for the following purposes:
    a. Preparing, packaging, and shipping goods
    b. Fulfilling ordered services

  6. The Website gathers information about users and their behavior in the following ways:
    a. Through voluntarily submitted data in forms, which are entered into the Operator’s systems
    b. By storing cookies (so-called "cookies") on end-user devices

2. Selected Data Protection Methods Used by the Operator

  1. Login and personal data input areas are protected at the transmission level (SSL certificate), ensuring data entered is encrypted on the user's device and readable only by the destination server.

  2. The Operator periodically changes its administrative passwords.

  3. A crucial part of data protection is regular software updates used by the Operator, especially updates to programming components.

3. Hosting

  1. The website is hosted on the servers of nazwa.pl

  2. The hosting provider maintains server-level logs for technical reliability. These logs may include:
    a. Resources identified by URL (pages, files)
    b. Time of request
    c. Time of response
    d. Client station name (HTTP protocol identification)
    e. HTTP transaction error information
    f. Referrer URL (previous page visited)
    g. User browser information
    h. IP address information
    i. Diagnostic data related to service ordering via on-site recorders
    j. Email handling information to and from the Operator

4. Your Rights and Additional Data Usage Information

  1. The Data Controller may, in some situations, transfer your data to other recipients if necessary for contract fulfillment or legal obligations. This may include:
    a. Couriers

  2. Your data is processed only as long as necessary for its purpose or as required by law (e.g., accounting). Marketing data will not be processed longer than 3 years.

  3. You have the right to request from the Controller:
    a. Access to your personal data
    b. Correction
    c. Deletion
    d. Processing restriction
    e. Data portability

  4. You have the right to object to processing as per point 3.2 for legitimate interest purposes, including profiling. However, this right may be overridden by compelling legitimate grounds such as legal claims.

  5. You can file a complaint against the Controller with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

  6. Providing personal data is voluntary but necessary to use the Website.

  7. Automated decision-making, including profiling, may be used to provide services and direct marketing.

  8. Personal data is not transferred outside the European Union.

5. Information in Forms

  1. The Website collects data voluntarily provided by users, including personal data if submitted.

  2. The Website may record connection parameters (timestamp, IP address).

  3. In some cases, the Website may link form data with the user's email address.

  4. Data from forms is processed based on the form’s function, e.g., handling service requests, commercial contact, service registration. Each form clearly states its purpose.

6. Administrator Logs

  1. User behavior on the site may be logged and used for site administration purposes.

7. Important Marketing Techniques

  1. The Operator uses Google Analytics (Google Inc., USA) to analyze website traffic. Only anonymized data is shared. This service uses cookies. Users can manage ad preferences via: https://www.google.com/ads/preferences/

8. Cookie Information

  1. The Website uses cookies.

  2. Cookies are small text files stored on the user’s end device, used to operate the website. They typically contain the website name, storage duration, and a unique identifier.

  3. The Website Operator places and accesses cookies on the user’s device.

  4. Cookies are used for:
    a. Maintaining the user session (so login is not required on each subpage)
    b. Purposes listed in section "Important Marketing Techniques"

  5. Two main types of cookies are used: "session cookies" (temporary, deleted after logout or closing the browser) and "persistent cookies" (stored for a defined period or until deleted).

  6. Most browsers allow cookies by default. Users can change this in browser settings, delete cookies, or block them automatically.

  7. Blocking cookies may affect some Website functionalities.

  8. Cookies may also be used by third-party partners such as Google, Facebook, Twitter (all based in the USA).

9. Cookie Management – How to Express and Withdraw Consent

  1. If you do not wish to receive cookies, you can change your browser settings. Disabling cookies necessary for authentication, security, or user preferences may hinder or disable website functionality.

  2. To manage cookies, select your browser from the list below and follow the instructions:

    • Edge

    • Internet Explorer

    • Chrome

    • Safari

    • Firefox

    • Opera

    • Mobile devices:

    • Android

    • Safari (iOS)

    • Windows Phone

10. Withdrawal from the Agreement


A customer who is a consumer or an entrepreneur referred to in Article 7aa of the Consumer Rights Act (hereinafter referred to as the "Privileged Entrepreneur") has the statutory right to withdraw from the sales agreement for the Goods within 14 days of receiving them, without providing a reason, subject to the exceptions mentioned below.
To meet the deadline for withdrawal from the agreement, it is sufficient for the customer to send a statement within the aforementioned period:

  • in electronic form to the email address: [email protected], or

  • in written form to the address:
    Soho Global sp. z o.o.
    Sklep mięsny Hala4poland
    ul. Jesionowa 37/10, 50-504 Wrocław.

The seller will immediately send the customer confirmation of receipt of the withdrawal statement via email.
The customer must then, within the next 14 days, return the Goods at their own cost, under conditions maintaining the cold chain, to the postal address: ul. Jesionowa 37/10, 50-504 Wrocław.
The seller will promptly, and no later than within 14 days from receiving the withdrawal statement, refund the customer:

  • the price of the Goods;

  • the original shipping costs of delivering the Goods to the customer, based on the cheapest standard delivery method offered by the Store.

The seller may withhold the refund until the Goods are returned or the customer provides proof of returning the items, whichever comes first.
The refund will be made using the same payment methods used by the customer in the original transaction, unless the customer expressly agrees to a different method.
The customer is responsible for any reduction in the value of the returned Goods if they used the Goods in a way other than necessary to establish their nature, features, and functioning.

I. Exceptions to the Right of Withdrawal

The right to withdraw from the agreement does not apply to contracts for the supply of Goods:

a. that are non-prefabricated, made to the consumer’s / Privileged Entrepreneur’s specifications or clearly personalized (customized goods);
b. that are perishable or have a short shelf life (perishable goods);
c. delivered in sealed packaging, if the packaging was opened by the customer and the Goods cannot be returned for health protection or hygiene reasons (hygienically sealed goods);
d. that are audio or visual recordings or computer software supplied on a tangible medium (e.g., CD) in sealed packaging, if the packaging was opened after delivery;
e. that, due to their nature, are inseparably mixed with other items after delivery (e.g., construction materials once used);
f. that are newspapers, periodicals, or magazines, except for subscription contracts (printed press);
g. whose price depends on fluctuations in the financial market that are beyond the Seller’s control, and which may occur before the withdrawal period expires.